HOW WE WORK

From first conversation to delivered results.

Every engagement follows the same disciplined structure we've built on decades of radiology and healthcare consulting experience. Scope and outcomes are custom, since no two clients' challenges look the same. Here's what working with Regents actually looks like, start to finish.​

Talk to our team

OUR ENGAGEMENT PROCESS

​Five stages. One disciplined approach.

We don't believe in one-size-fits-all engagements, but we do believe in our consistent process that's been refined over nearly thirty years of radiology and healthcare consulting.

1

Stage 01

Discovery & Initial Conversation

It starts with a conversation, not a sales pitch. A senior Regents consultant, never a junior associate or a call center, listens to what you're seeing on the ground and asks the questions that get past the symptoms.

What this looks like

• A no-pressure call with a senior consultant, not a salesperson
• You describe what's happening: backlogs, a contract renewal, a growth decision, anything
• We ask clarifying questions to understand scope, urgency, and stakeholders involved

2

Stage 02

Proposal & Scope

From that first conversation, we put together an engagement plan built around your situation: what we'll do, who's involved, what it costs, and what a successful outcome looks like. No generic packages, and no separate paid phase just to find out what you need.

What this looks like

• A written proposal scoped to your specific situation
• Clear description of deliverables, team, and timeline expectations
• Transparent pricing before any work begins

3

Stage 03

Assessment & Diagnosis

Once scoped, we dig into the operational, financial, and market data to find the real problem, not just the symptom you called about. This is where radiology-grade rigor matters most: the same discipline we apply to throughput and utilization data applies just as well to any specialty.

What this looks like

• Review of operational, financial, and/or market data relevant to the engagement
• Conversations with your staff and stakeholders to understand context numbers can't show
• A clear diagnosis of root causes, not just visible symptoms

4

Stage 04

Engagement & Execution

This is the core of the work: a valuation, a market study, a workflow redesign, or a coverage model, depending on the engagement. Senior staff stay involved throughout. The people who scoped the engagement are the same people doing the work.

What this looks like

• Hands-on work specific to the service area: modeling, analysis, design, or planning
• Regular check-ins so you're never waiting in the dark for a final report
• Senior-level involvement from start to finish, not a hand-off to junior staff

5

Stage 05

Delivery & Implementation Support

We deliver clear recommendations you can act on, not just a binder that sits on a shelf. For engagements that call for it, we stay involved to help implement the plan, because a recommendation only creates value once it's actually working.

What this looks like

• A final deliverable built for decision-makers, clear and specific, with concrete next steps
• A walkthrough of findings and recommendations with your leadership team
• Ongoing implementation support where the engagement calls for it

WHAT STAYS CONSTANT 

​The process adjusts to meet your needs. These principles don't.

No two engagements look exactly alike, but every one is built on the same foundation.​

Senior staff, every step

The consultant who scopes your engagement is the consultant who does the work. No hand-offs to junior staff along the way.

Grounded in data

Every recommendation is tied to operational, financial, or market evidence, not instinct or a generic playbook.

Built to be tailored

The process is proven, but the approach is shaped around your leadership team, your challenges, and your goals.