"The staff at Regents focused on improving operating margins in medical imaging by increasing outpatient volume, improvements in customer service and efficiency in patient throughput; not necessarily on cutting costs like some firms.

"Regents conducted two assessments for our system over a three-year period. In the first, Regents helped us make simple, low cost improvements to our radiology services that brought us big gains in patient and physician satisfaction and dramatic increases in outpatients.

“Regents' experience proved valuable to North Mississippi Medical Center in strategic planning, market analysis and the financial planning of our outpatient imaging services. Their expertise in assisting us in structuring a successful joint venture relationship with our physicians enabled the Medical Center to create a dominant outpatient presence in our market for years to come.

"We had just lost our Director of Imaging and referring physicians were clamoring for better service. Regents stepped in and assumed interim management of our department at a critical time. Regents performed an in-depth evaluation of the department, created a comprehensive action plan for improvement and immediately began transforming the medical imaging service into an efficient, customer friendly environment.